- All exchanges must be made by requesting a Return Authorization Form by emailing firstname.lastname@example.org
- The items must not have been worn or washed prior to exchanging them.
- You have 7-10 business days to exchange the items.
- Once the return is acknowledged to meet the criteria as stated, you will be emailed a Return Authorization form.
- This form must be filled out and emailed (or faxed) back to Midwest indicating the items you need exchanged and what items you’re wanting.
- You must send the items back to Midwest Promotional Group within the time frame noted by a trackable method and include a copy of the Return Authorization form inside the box.
- For your protection insure all parcels.
Questions? Always feel free to email email@example.com or call 800-305-3388.